Dear Valued Customers,

On March 31st, 2020, the Prime Minister of Vietnam officially issued a Directive on implementing urgent measures to prevent and control Covid-19. According to this directive, government agencies are required to focus intensively and effectively implement urgent measures, including:

1. Implementing social distancing nationwide for 15 days starting from 00:00 on April 1st, 2020, with the principle of family isolation, village isolation, commune isolation, district isolation, and province isolation.

2. All citizens are required to stay at home, only going out when absolutely necessary.

3. Strictly maintaining a minimum distance of 2 meters when communicating; gatherings of more than 2 people are prohibited outside of workplaces, schools, hospitals, and public places.

In response to this urgent situation, Everest Securities Corporation (EVS) would like to inform our valued customers of the following operational adjustments:

1. EVS will temporarily suspend "Over-the-Counter Trading" at our headquarters and branches, and encourage customers to choose online trading methods instead.

The temporary suspension of counter trading will begin on April 1st, 2020, until further notice from EVS.

2. Our online trading channels and Customer Service Hotline will continue to operate continuously to meet customer needs.

Customer Service Hotline: 0243.7726763 (Extension: 213)

3. Our brokerage team will ensure continuous online operations. Therefore, customers can directly contact their assigned brokers for prompt advice and support.

4. EVS is committed to ensuring that our operations proceed smoothly, maintaining transparent transactions and safeguarding the rights of our customers.

We wish you and your family good health and peace during this time.

Best regards,